Office Security Updates failing with error 0x80070663

Problem:

System Center Configuration Manager 2007 Service Pack 1 (SP1) will not restart the client computer automatically. It prevents pending important updates from being installed successfully on these computers.

What I did to resolve this issue:

HKEY_LOCAL_MACHINE\Software\Microsoft\Sms\Mobile Client\Reboot
Management\JobCounter
- set JobCounter to 0 (zero)

under very specific conditions; the persistent job counter is not decremented when a job is finished. The coordinating system prevents these client computers from being restarted because it believes that a job is still running based on the JobCounter value.

Root Cause:
- client incorrectly concludes that a job is running because JobCounter <> 0
- hotfix prevents problem from happening again
- hotfix does not correct the JobCounter value.

If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues J Thank you

Office 2010 installation fails with Error 2203

Problem:

User is trying to upgrade from Office 2007 to Office 2010 Pro Plus

What happens exactly?

The upgrade process fails about halfway through and rolls back Office 2007 is removed, but Office 2010 apps are not installed, the Error 2203 comes up in the error message.

How to analyze and what to analyze:

The setupexe log should have lines like the following

MSI(ACTIONSTART): 'Action 9:21:41: SetODBCFolders. Initialisation des répertoires
ODBC'
MSI(INFO): 'Action start 9:21:41: SetODBCFolders.'
MSI(INFO): 'Action ended 9:21:41: SetODBCFolders. Return value 0.'
MSI(ACTIONSTART): 'Action 9:21:41: InstallValidate. Validation de l’installation'
MSI(INFO): 'Action start 9:21:41: InstallValidate.'
MSI(INFO): 'Action ended 9:21:41: InstallValidate. Return value 1.'
MSI(ACTIONSTART): 'Action 9:21:41: InstallInitialize. '
MSI(INFO): 'Action start 9:21:41: InstallInitialize.'
MSI(ERROR): 'Error 2203. An internal error has occurred.
(C:\Windows\Installer\1e8942e.ipi -2147287035 ) Contact Microsoft
Product Support Services (PSS) for assistance. For information about how to
contact PSS, see C:\Users\jludwick\AppData\Local\Temp\Setup00000824\PSS10R.CHM.'
Log level changed from: Standard to: Verbose
MSI(INFO): 'Action ended 9:21:41: InstallInitialize. Return value 3.'
MSI(INFO): 'Action ended 9:21:41: INSTALL. Return value 3.'

It appears that an Office 2007 add in could have caused the issue

If Office Live Addin 1.3 is installed then please remove that

If Office 2007 Programmable Interop Assemblies are installed then remove that. Office 2010 should install fine now.

If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues J Thank you