15 August, 2012

Cannot restore from recycle bin

The Recycle Bin provides a safety net when deleting documents, list items, lists, folders and files. When you or site visitors delete any of these items from a Web site, the items are placed in the Recycle Bin.

Problem Description:
Unable to restore files/folders from Site Collection Recycle Bin
When we try to restore we get the following exception:

Error Message: Unable to restore ‘file name’

Troubleshooting Steps:
1)   Checked on the path from where the Folder was deleted and confirmed that it was not modified or deleted i.e. all the top-level folders/sites where intact to get to the folder.

2)   Checked for the available quota on site by means of storman.aspx
·         Open the site
·         Site actions
·         Site settings
·         Site collection administration
·         Storage allocation (storman.aspx)

All looked fine still unable to restore

Resolution:
·         Checked the Document Library where the folder had to be restored and found a folder named similar to the folder which was to be restored. E.g. RC PHASETEST4 as to RC PHASETEST3

·         So, renamed the similar folder to something else and tried restore, it worked. Once restored reverted the renamed folder to original.

If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues, Thank you

6 comments:

  1. i've one issue where user has deleted document library and unable to restore it from Recycle bin.Due to not available in both binss. Both Bin have 30 days time limit and doc lib has been deleted 2 days before.

    How to restore it?
    Swap

    ReplyDelete
    Replies
    1. I am pretty much sure that you must be using some backup policies at your end.

      Use the backup of the site when the document library was there... then restore it to temp site collection and then you can restore the document library..or tranfer the documents from one site to another..

      note: I have not suggested to go for site overwrite because it will overwrite the site existing data which has been added in the last 30 days.

      let me know in case of any questions, Thank you.

      Delete
    2. Thanks Amol for your quick reply.


      S

      Delete
    3. Always Welcome :)

      Let me know in case of any queries so that we can discuss and resolve it asap. Thank you.

      Delete
  2. We are working on sharepoint 2010, after restoring the file from recycle bin we are not able to find the document in the site anywhere Even we tried searching the same in the site collection level but still its no where. Can you suggest

    ReplyDelete
  3. If you have restored the file from the recycle bin then it should be there on the site itself.

    now the question is why we are not able to see that file?

    I can understand that you tried searching for that and not able to found but there might be a possibility that the file (you are trying to search does not indexed uptill now and thats why the search is not able to show in the results.

    if you know that the file belongs to which document library then you need to go manually to that library and try to search for the file.

    also, there might be a possibility that the library contains nested folders and you need to find it belongs to which folder.

    but yes, the file is present on the site itself.

    let me know in case of any queries, Thanks for your patience

    ReplyDelete

Your feedback is always appreciated. I will try to reply to your queries as soon as possible- Amol Ghuge