Cannot restore from recycle bin

The Recycle Bin provides a safety net when deleting documents, list items, lists, folders and files. When you or site visitors delete any of these items from a Web site, the items are placed in the Recycle Bin.

Problem Description:

Unable to restore files/folders from Site Collection Recycle Bin

When we try to restore we get the following exception:

Error Message: Unable to restore ‘file name’

Troubleshooting Steps:

1)   Checked on the path from where the Folder was deleted and confirmed that it was not modified or deleted i.e. all the top-level folders/sites where intact to get to the folder.

2)   Checked for the available quota on site by means of storman.aspx

·         Open the site

·         Site actions

·         Site settings

·         Site collection administration

·         Storage allocation (storman.aspx)

All looked fine still unable to restore

Resolution:

·         Checked the Document Library where the folder had to be restored and found a folder named similar to the folder which was to be restored. E.g. RC PHASETEST4 as to RC PHASETEST3

·         So, renamed the similar folder to something else and tried restore, it worked. Once restored reverted the renamed folder to original.

If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues, Thank you

How Recycle Bin Works

Recycle Bin has two stages:

• First stage: When you delete a file from your site or My Site, it goes into the "end user" recycle bin, and stays there for up to 14 days from the time you deleted it. You can remove the file earlier by manually removing (or restoring) it. Items in the first stage count against your site quota. If you deleted the file accidentally, you (or the site collection administrator) can restore it. To restore an item from this stage of the recycle bin, click Recycle Bin, check the box next to the item to restore, and then click Restore selection.

• Second stage: When an item is removed from the first stage, it goes to the Site Collection Recycle Bin, where it remains for another 14 days before it is purged (i.e., removed entirely). Items in this second stage do not count against your site's quota. The size of the second stage is equal to one quarter of your site quota (i.e. with a 10 GB quota, an additional 5 GB is allocated to the second stage Recycle Bin). If you exceed your second stage quota, the system automatically purges the oldest items to make room for new items. Only site collection administrators are able to access and restore files in the Site Collection Recycle Bin. To restore an item from the Site Collection Recycle Bin:
1. On the site actions menu, select site collection
2. Under "Site Collection Administration", select Recycle bin.
3. Check the box next to the item or items to restore, and then click Restore Selection In the confirmation box, click OK.