17 August, 2012

An error occurred while attempting to sync this section or notebook. (Error code: 0xE4020005)

In Microsoft OneNote 2010, you can share a notebook so that you can access it on other computers or on the Web, or so that you can work in it together with other people. Taking notes as a group is a collaborative process. As a collaborative tool, OneNote offers far more than the ability to send static notebook pages via e-mail.

When you share a notebook on a SharePoint site, you can use the features of a library to manage and share your notebooks. You can manage who has permission to view the notebook or contribute notes. You can store additional information about the notebook or its pages, such as the department name or project number. You can also track versions of the notebook, so that people can view or restore an earlier version if needed and receive updates when the content changes by using alerts or RSS Feeds.

Problem Description:
When trying to sync a particular notebook using OneNote 2010 client to a SharePoint 2010 site you receive an error "An error occurred while attempting to sync this section or notebook. (Error code: 0xE4020005)"

The problem happens for one user on two different machines (Win7/2008R2).

Another machine synchronizes successfully with the same user.  

Error Message:
An error occurred while attempting to sync this section or notebook. (Error code: 0xE4020005)

How i resolved the issue/Resolution?
Ran the following from the Start Search box
1. ONENOTE.EXE /SafeBoot
2. Click on the Clear Cache button

WARNING: Any changes not synchronized to SharePoint will be lost.
You can open the backup to recover the lost information but it will need to be manually reconciled in the new local copy of the notebook.

If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues. Thank you.

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