24 November, 2014

Cannot open or create word documents in SharePoint 2013 with Office 2010 and Project 2013

Thanks to RaymondRis for this great blog post –

http://blogs.technet.com/b/raymond_ris/archive/2013/04/04/cannot-open-or-create-word-documents-in-sharepoint-2013-with-office-2010-and-project-2013.aspx  explaining how, after loading Project 2013 this can make your SharePoint libraries default to the 2013 versions of the protocol handlers.

The fix is easy – go take a look at Ray’s blog.


  1. A special thanks for this informative post. I definitely learned new stuff here I wasn't aware of !

  2. Just wanted to pass this along, but the fix is even easier... delete the following registry key (HKEY_CLASSES_ROOT\SharePoint.OpenDocuments.5) which is added by the 2013 application.
    Thanks for the post!

    -M. Kevin Mewborn
    Senior Systems Analyst at Verizon Wireless

  3. Most common problem is a user using the 64-bit version of Internet explorer. Only the 32-bit version has handlers for office files.

    George Bell
    IT Specialist at AMCOM

  4. We solved this using the patch for Office SP2.

    -Michael Chase
    Senior Systems Analyst at Atlas Copco

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