01 September, 2013

"Connect to Outlook" Disabled - SharePoint 2013

As mentioned in my last article, we have been recently migrated to SharePoint 2013, users are still reporting issues and today’s article is one of those issue.

Machine configuration entities where the issue has been reported:
OS: Windows 7, 32-Bit.
IE (Internet Explorer): IE9, 32-bit.
SharePoint 2013
Office 2013
Site permissions: Site collection administrator.





Problem description:
Not able to connect CALENDAR list to Outlook, while doing the specific action i.e. ‘connect to outlook’ is always disabled.

Error message:
This control is currently disabled.

Troubleshooting done:
-checked the office version and its already 32-bit office.
-disabled the protected mode of IE
-reduced the high priority of IE to lesser one
-restarted the web client service
-Cross-checked the IE version and make sure it should not be 64-bit version.
-checked the client-integration option by means of web application settings and its already enabled.

Resolution:
-Open the site collection on which you are not able to ‘connect to outlook’
-site actions
-site settings
-manage site features
-There is a feature called "Minimal Download Strategy"
-Deactivate this feature

Once this feature will be deactivated then try to ‘connect to outlook’ please check the results again…

Pretty much sure that your issue will be resolved.

Happy SharePoint to all of U...

Importance of this feature i.e. Minimal Download Strategy
Minimal Download Strategy in SharePoint 2013 improves rendering performance when browsing content where large parts of the page do not change providing a more fluid navigation experience. 

The Minimal Download Strategy is by default enabled on Team sites, Community sites and a few others in SharePoint 2013. Once this feature (and it's also a Feature, notice the capital F, we'll get back to that later) all pages for that site is rendered "through" the /_layouts/15/start.aspx page.

If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues, Thank you.


Product applies to:
SharePoint Server 2013

Reference:
Microsoft Outlook 2013 Tutorial | Connecting SharePoint Calendars To Outlook

12 comments:

  1. Thanks for sharing. The will to win, the desire to succeed, the urge to reach your full potential... these are the keys that will unlock the door to personal excellence.
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    ReplyDelete
  2. Thanks for the information. That was needed. I have just signed up for a free SharePoint 2013 site with http://www.cloudappsportal.com and such errors keep popping up to my distress. Thanks

    ReplyDelete
    Replies
    1. Shirley,
      Thanks for your time in putting the comment!
      In case of any further queries/questions then please let me know, Thank you.

      Delete
  3. It works! Thanks.

    ReplyDelete
  4. Does this apply to the mac version? I have been unable to get Outlook for the Mac to connect?

    ReplyDelete
    Replies
    1. Please refer this:
      http://community.office365.com/en-us/forums/154/p/24290/114607.aspx#114607
      http://blogs.msdn.com/b/opal/archive/2010/11/13/sharepoint-2010-on-a-mac-with-office-for-mac-2011.aspx

      Delete
    2. cant copy this the link above. could you please enable copying or hyperlink it.

      Delete
  5. Thanks. Worked. I did notice before deactivating the feature, the Connect to Outlook button was not disabled in Google Chrome browser.

    ReplyDelete
  6. Hi. So I have minimal download disabled, I'm in IE10 32bte, I've tried F5, disabled protected mode....still cannot connect to outlook. Others in my office can. Thoughts?

    - That B

    ReplyDelete
  7. I am facing same issue , in IE it works but in Chrome it doesnt work , I checked the Minimal Download functionality is not activated in my site.

    any issue with chrome settings?

    ReplyDelete
    Replies
    1. I found below articles which says that

      It’s key to note Open with Explorer functionality is fully supported only in Internet Explorer
      StssyncHandler Owssupp.dll Enables synchronization of lists of events and lists of contacts in SharePoint with a messaging application such as Outlook 2013. Internet Explorer versions 8, 9, and 10
      http://technet.microsoft.com/en-us/library/cc263526(v=office.15).aspx

      http://davidlozzi.com/2013/04/24/sharepoint-browser-support-improved-with-2013-really/

      Try opening the library in Windows Explorer, only works in IE still.

      Open with Explorer in FireFox

      Open with Explorer with Chrome

      Open with Explorer with IE


      http://jamesdiblasi.wordpress.com/2014/02/20/sharepoint-2013online-configuring-explorer-view/

      Delete
    2. same is with connect to office and outlook functionality

      http://technet.microsoft.com/en-us/library/cc263526(v=office.15).aspx#sthash.QMAbsq1L.dpuf

      Delete

Your feedback is always appreciated. I will try to reply to your queries as soon as possible- Amol Ghuge