Error: 0xE0000021 OneNote needs a password to sync some of your notebooks. Click here to see the list of sections and notebooks that require passwords.

Problem Description:

You can’t sync from an OneNote 2010 notebook to SkyDrive, and you receive the following 0xE0000021 error message:

Error Message:

Error: 0xE0000021
OneNote needs a password to sync some of your notebooks. Click here to see the list of sections and notebooks that require passwords.

Probable causes:

Problems syncing OneNote notebooks with your SkyDrive may occur for one or more of the following reasons:

1)   This issue can occur if you have not installed the latest updates.

2)   You may not have the latest version of Windows Live Sign-in Assistant.

3)   This issue can be caused by a conflict with multiple Live IDs.

Resolution:

Method 1: Install the latest updates

Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest updates, click the link specific to your version of Windows and follow the steps in that article:

Note: For Microsoft Office 2010 users, installing the latest updates will include Service Pack 1 (SP1). SP1 includes updates to OneNote 2010 that may resolve issues syncing OneNote notebooks with your SkyDrive account. OneNote 2010 SP1 uses Windows Live Essentials to log onto Windows Live SkyDrive and improves how OneNote synchronizes with SkyDrive.

For an overview of Office SP1 improvements, see Description of Office 2010 SP1 .

Install Windows updates in Windows 7

Install Windows updates in Windows Vista

Install Windows updates in Windows XP

If installing the latest updates did not resolve your issue, continue to method 2.

Method 2: Install the latest version of Windows Live Sign-in Assistant

Issues syncing OneNote notebooks with your SkyDrive account can be resolved by updating to the latest version of Windows Live Sign-in Assistant. Windows Live Sign-in Assistant is part of Windows Live Essentials which also includes Windows Live Messenger, Photo Gallery, Movie Maker, Mail, and more. To resolve this issue, Windows 7 and Windows Vista users can install the latest version of Windows Live Essentials or to install only the Windows Live Sign-in Assistant, click the link specific to your version of Windows:

Windows 7 and Windows Vista

Windows XP

Note: If you need to uninstall and then reinstall Windows Live Essentials, see How to remove and reinstall Windows Live Essentials .

If installing the latest version of Windows Live Sign-in Assistant did not resolve your issue, continue to method 3.

Method 3: Remove Windows Live IDs from Credential Manager

This step applies to Windows 7, and Windows Vista

Credential Manager allows you to store credentials such as user names, and passwords that you use to log on to websites. Sometimes Credential Manager may not be able to acquire log on credentials, and removing your Windows Live IDs may resolve the issue.

Here’s how to remove your Windows Live IDs from Credential Manager:

This step applies to Windows 7, and Windows Vista

For Windows 7

1)   Close OneNote.

2)   Open User Accounts by clicking the Start button, clicking Control Panel , clicking User Accounts and Family Safety (or clicking User Accounts , if you are connected to a network domain), and then clicking User Accounts .

3)   In the left pane, click Manage your credentials.

4)   Click the vault that contains the Live ID credential that you want to remove.

5)   Click the Live ID credential that you want to remove, and then click Remove from vault .

6)   Repeat step 5 until you have removed all of your Live ID credentials from the vault.

7)   Open the OneNote notebook you want to sync.

8)   Click Web.

9)   Sign in with your Windows Live ID and password, and try to sync your OneNote notebook with SkyDrive.

For Windows Vista

1)   Close OneNote.

2)   Open User Accounts by clicking the Start button, clicking Control Panel, clicking User Accounts, and then clicking User Accounts.

3)   On the Advanced Tab, click Manage Passwords.

4)   Click the name of the credential that you want to remove, and then click Remove

5)   Repeat step 4 until you have removed all of your Live ID credentials.

6)   Open the OneNote notebook you want to sync.

7)   Click Web.

8)   Sign in with your Windows Live ID and password and try to sync your OneNote notebook with SkyDrive.

An error occurred while attempting to sync this section or notebook. (Error code: 0xE4020005)

In Microsoft OneNote 2010, you can share a notebook so that you can access it on other computers or on the Web, or so that you can work in it together with other people. Taking notes as a group is a collaborative process. As a collaborative tool, OneNote offers far more than the ability to send static notebook pages via e-mail.

When you share a notebook on a SharePoint site, you can use the features of a library to manage and share your notebooks. You can manage who has permission to view the notebook or contribute notes. You can store additional information about the notebook or its pages, such as the department name or project number. You can also track versions of the notebook, so that people can view or restore an earlier version if needed and receive updates when the content changes by using alerts or RSS Feeds.

Problem Description:

When trying to sync a particular notebook using OneNote 2010 client to a SharePoint 2010 site you receive an error "An error occurred while attempting to sync this section or notebook. (Error code: 0xE4020005)"

The problem happens for one user on two different machines (Win7/2008R2).

Another machine synchronizes successfully with the same user.  

Error Message:

An error occurred while attempting to sync this section or notebook. (Error code: 0xE4020005)

How i resolved the issue/Resolution?

Ran the following from the Start Search box

1. ONENOTE.EXE /SafeBoot

2. Click on the Clear Cache button

WARNING: Any changes not synchronized to SharePoint will be lost.

You can open the backup to recover the lost information but it will need to be manually reconciled in the new local copy of the notebook.

If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues. Thank you.

Send to OneNote button is missing

Problem Description:

When you work in Microsoft Outlook, Microsoft Office OneNote 2007 buttons or OneNote 2010 buttons may be missing as follows: 

• When you work in an e-mail item, the Send to OneNote button is missing. 

• When you work in a calendar item or in a task item, the Notes about This Item or the Linked Meeting Notes button is missing. 

This issue may occur when the OneNote add-in is disabled in Outlook or if the Outlook Integration has not been installed.

For Windows Vista or Windows 7

1.  Click Start, type programs and features in the Search box, and then press ENTER. 

2.  Right-click on the version of Office or OneNote that is installed, and then click Change. 

3.  Select Add or Remove Features, and then click Continue. 

4.  Expand Microsoft OneNote. 

5.  Expand Send to OneNote Add-ins. 

6.  If there is an X next to Outlook Integration, click on the X, and then click Run from My Computer. 

7.  Click Continue. 

To enable the OneNote add-in in Outlook, follow these steps.

For Outlook 2010

1.  On the File menu, click Options. 

2.  Click Add-ins. 

3.  If OneNote Notes about Outlook Items is listed under Inactive Application Add-ins, follow these steps: 

• In the Manage box, click COM Add-Ins, and then click Go. 

• In the COM Add-Ins dialog box, click to select the OneNote Notes about Outlook Items check box, and then click OK. 

If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues J Thank you.

The "Send To OneNote 2007" printer is missing in the Print dialog box in a 2007 Office program

In a 2007 Microsoft Office program, the Send To OneNote 2007 printer is missing in the Printer list in the Print dialog box.

This issue can occur when the Send To OneNote 2007 printer driver is missing.

NOTE:  You will be unable to install the Send To OneNote 2007 printer driver on a 64-bit version of Windows as it is incompatible with 64-bit operating systems.

To resolve this issue, use one of the following methods.

Method 1: Repair the 2007 Office program installation

1.  Click Start, and then click Run. 

2.  Copy and then paste (or type) the following command in the Open box, and then press ENTER:

appwiz.cpl 

3.  In the Currently installed programs list, click the installed version of the 2007 Office program, and then click Change. 

4.  Click Repair, and then click Continue. 

Method 2: Install a generic printer driver, and then configure it for Microsoft Office OneNote 2007

1.  Install the generic printer driver in Windows Vista. To do this, follow these steps:

·         Click Start, type printers in the Start Search box, and then click Printers in the Programs list. 

·         On the left side of the page near the top, click add a printer. 

·         In the Add Printer dialog box, click Add a local printer. 

·         Click to select the Use an existing port option, select the appropriate port, and then click next. For example, you can select LPT1. 

·         Under Manufacturer, select Generic, select Generic / Text Only under Printers, and then click next. 

·         If you receive the following message, click to select the Use the driver that is currently installed (recommended) option, and then click Next :

·         Which version of the driver do you want to use? 

·         Click next, and then click Finish. 

2.  Configure the generic printer for OneNote. To do this, follow these steps:

§  In the printer list, right-click the Generic / Text only printer, and then click Properties

§  Click the Ports tab, and then click to select the Send to Microsoft OneNote Port check box. 

§  Click the Advanced Tab, select Send to Microsoft OneNote Driver in the Driver list, and then click Print Processor. 

§  Under Print processor, select OneNotePrint2007, select RAW under Default data type, and then click OK. 

§  Click the General tab, change the name of the printer to Send to OneNote 2007, and then click OK.