17 August, 2012

An error occurred while attempting to sync this section or notebook. (Error code: 0xE4020005)

In Microsoft OneNote 2010, you can share a notebook so that you can access it on other computers or on the Web, or so that you can work in it together with other people. Taking notes as a group is a collaborative process. As a collaborative tool, OneNote offers far more than the ability to send static notebook pages via e-mail.

When you share a notebook on a SharePoint site, you can use the features of a library to manage and share your notebooks. You can manage who has permission to view the notebook or contribute notes. You can store additional information about the notebook or its pages, such as the department name or project number. You can also track versions of the notebook, so that people can view or restore an earlier version if needed and receive updates when the content changes by using alerts or RSS Feeds.

Problem Description:
When trying to sync a particular notebook using OneNote 2010 client to a SharePoint 2010 site you receive an error "An error occurred while attempting to sync this section or notebook. (Error code: 0xE4020005)"

The problem happens for one user on two different machines (Win7/2008R2).

Another machine synchronizes successfully with the same user.  

Error Message:
An error occurred while attempting to sync this section or notebook. (Error code: 0xE4020005)

How i resolved the issue/Resolution?
Ran the following from the Start Search box
1. ONENOTE.EXE /SafeBoot
2. Click on the Clear Cache button

WARNING: Any changes not synchronized to SharePoint will be lost.
You can open the backup to recover the lost information but it will need to be manually reconciled in the new local copy of the notebook.

If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues. Thank you.

16 August, 2012

Send to OneNote button is missing

Problem Description:
When you work in Microsoft Outlook, Microsoft Office OneNote 2007 buttons or OneNote 2010 buttons may be missing as follows: 

• When you work in an e-mail item, the Send to OneNote button is missing. 
• When you work in a calendar item or in a task item, the Notes about This Item or the Linked Meeting Notes button is missing. 

This issue may occur when the OneNote add-in is disabled in Outlook or if the Outlook Integration has not been installed.

For Windows Vista or Windows 7

1.  Click Start, type programs and features in the Search box, and then press ENTER. 
2.  Right-click on the version of Office or OneNote that is installed, and then click Change. 
3.  Select Add or Remove Features, and then click Continue. 
4.  Expand Microsoft OneNote. 
5.  Expand Send to OneNote Add-ins. 
6.  If there is an X next to Outlook Integration, click on the X, and then click Run from My Computer. 
7.  Click Continue. 

To enable the OneNote add-in in Outlook, follow these steps.

For Outlook 2010
1.  On the File menu, click Options. 
2.  Click Add-ins. 
3.  If OneNote Notes about Outlook Items is listed under Inactive Application Add-ins, follow these steps: 
• In the Manage box, click COM Add-Ins, and then click Go. 
• In the COM Add-Ins dialog box, click to select the OneNote Notes about Outlook Items check box, and then click OK. 

If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues J Thank you.

The "Send To OneNote 2007" printer is missing in the Print dialog box in a 2007 Office program

In a 2007 Microsoft Office program, the Send To OneNote 2007 printer is missing in the Printer list in the Print dialog box.

This issue can occur when the Send To OneNote 2007 printer driver is missing.

NOTE:  You will be unable to install the Send To OneNote 2007 printer driver on a 64-bit version of Windows as it is incompatible with 64-bit operating systems.

To resolve this issue, use one of the following methods.

Method 1: Repair the 2007 Office program installation
1.  Click Start, and then click Run. 
2.  Copy and then paste (or type) the following command in the Open box, and then press ENTER:
appwiz.cpl 
3.  In the Currently installed programs list, click the installed version of the 2007 Office program, and then click Change. 
4.  Click Repair, and then click Continue. 

Method 2: Install a generic printer driver, and then configure it for Microsoft Office OneNote 2007

1.  Install the generic printer driver in Windows Vista. To do this, follow these steps:
·         Click Start, type printers in the Start Search box, and then click Printers in the Programs list. 
·         On the left side of the page near the top, click add a printer. 
·         In the Add Printer dialog box, click Add a local printer. 
·         Click to select the Use an existing port option, select the appropriate port, and then click next. For example, you can select LPT1. 
·         Under Manufacturer, select Generic, select Generic / Text Only under Printers, and then click next. 
·         If you receive the following message, click to select the Use the driver that is currently installed (recommended) option, and then click Next :
·         Which version of the driver do you want to use? 
·         Click next, and then click Finish. 

2.  Configure the generic printer for OneNote. To do this, follow these steps:
§  In the printer list, right-click the Generic / Text only printer, and then click Properties
§  Click the Ports tab, and then click to select the Send to Microsoft OneNote Port check box. 
§  Click the Advanced Tab, select Send to Microsoft OneNote Driver in the Driver list, and then click Print Processor. 
§  Under Print processor, select OneNotePrint2007, select RAW under Default data type, and then click OK. 
§  Click the General tab, change the name of the printer to Send to OneNote 2007, and then click OK. 

OneNote has encountered a problem and cannot complete the action

Using shared notebooks with SharePoint sites. When Office OneNote 2007 notebooks are stored in a shared location, such as a SharePoint library, multiple users can simultaneously access shared notes and contribute to them on an ongoing basis. A library is a central location on a SharePoint site where people store and manage their files.

When you share a notebook on a SharePoint site, you can use the features of a library to manage and share your notebooks. You can manage who has permission to view the notebook or contribute notes. You can store additional information about the notebook or its pages, such as the department name or project number. You can also track versions of the notebook, so that people can view or restore an earlier version if needed and receive updates when the content changes by using alerts or RSS Feeds.

The 2007 Microsoft Office Suites provide the best level of rich, contextual integration with Windows SharePoint Services and Office SharePoint Server, allowing users to interact with SharePoint sites without leaving their Office programs and to have two-way synchronization with collaborative information and documents as well as business data stored on SharePoint sites.

Problem Description:
§  Synchronization problem between SharePoint and Office OneNote application.
§  Updates are not being reflected on the users end/not able to see the current data i.e. correct versioning information
§  After having proper permissions at the site level but users are still getting read only notebooks

Error Message: OneNote has encountered a problem and cannot complete the action

Resolution: This problem has been fixed in Microsoft Office 2007 service pack2 and use the following links for the detailed description.

Reference:
Microsoft Office 2007 service pack2 can be downloaded from: http://www.microsoft.com/en-us/download/details.aspx?id=5

Complete summary based on number of issues fixed in service pack2: http://office-watch.com/t/n.aspx?a=850

Library "Open in Explorer" - Known Issue with SharePoint 2013?

Problem Description:
We get the Message on SharePoint 2013 Online Preview @ "open in explorer" click on libraries:

"Your client does not support opening this list with Windows Explorer"

Resolution:
1.   You do not have Web Client service running.
2.   You are using 64 bit version IE.
3.   You have installed 64 bit of office.

Refer to post: