This issue occurs if you use a connection method that uses Windows shell components or Explorer View. For example, you may experience one or more of the following symptoms:
1-if you try to map a drive to a document library by using the net use command, you are prompted to type your user name and password. After you type your user name and password, you receive the following error message:
System error 5 has occurred.
Access is denied.
2-If you try to view a document library by using Explorer View, you are prompted several times to type your user name and password. If you click Cancel, Explorer View displays Web folders.
1-if you try to map a drive to a document library by using the net use command, you are prompted to type your user name and password. After you type your user name and password, you receive the following error message:
System error 5 has occurred.
Access is denied.
2-If you try to view a document library by using Explorer View, you are prompted several times to type your user name and password. If you click Cancel, Explorer View displays Web folders.
To have us enable Basic authentication on the client computer for you,
go to the "Fix it
for me" section. If you prefer to fix this problem yourself,
go to the "Let
me fix it myself" section.
Fix it for me
To fix this problem automatically, click the Fix it button or link. In the File Download dialog box, click Run, and
then follow the steps in the Fix it Wizard.
Fix this problem
Microsoft Fix it 50623
Microsoft Fix it 50623
