Problem
Description:
Gets error 503 and unable to access the MOSS site anymore after installing a German language pack
Error Message:
Gets error 503 and unable to access the MOSS site anymore after installing a German language pack
Error Message:
503, service is unavailable
Farm Configuration:
Product / Version / Bit: SP2010/14.0.6335.0000/X64
Operating System / Service Pack/Bit: Win 2k8 R2 /SP2/X64
Farm Configuration: 3 WFE
Hardware (Physical/virtual): Hyper-V
Database Used: SQL server 2008 R2
Operating System / Service Pack/Bit: Win 2k8 R2 /SP2/X64
Farm Configuration: 3 WFE
Hardware (Physical/virtual): Hyper-V
Database Used: SQL server 2008 R2
Troubleshooting
Done:
1. Tried accessing all
the sites, just to make sure that the problem is restricted to one site or
across the whole farm
2. Reviewed SharePoint
logs
3. Checked event logs
4. Checked the
connectivity between SQL and SharePoint
5. Checked the
application pools are running or not
Cause:
§ Found out that the
applications pools are all stopped and that’s why the sites not running.
§ It looks like when
the language pack is installed and then the issue started happening.
Resolution:
§ Started the
application pool one by one and tried accessing the sites
§ All sites are
accessible now without any issues…
Additional Notes:
§ Noticed that one of
the content DB (WSS_content_ABC) shows that a few sites are not upgraded to SharePoint
2010.
§ Detached the
content Database and attached it back to the same web application, just to make
sure that the DB gets upgraded.
Product Applies To:
§ SharePoint
2010
§ SharePoint
2007
If
you have any queries/questions then please let me know, thank you.