We have been recently migrated from SharePoint 2007 to SharePoint 2010 environment so we are still in the phase to setup the complete settings in the environments. We have created some site collections and give to so many departments to do application testing so that we can analyse the errors and take appropriate action according to those exceptions.
So many users have reported that they are not able to
upload multiple documents as “multiple documents” option is disabled/greyed
out.
Also, some have reported that they are getting the
following error message:
This control is currently disabled. You might
not have the right permission level to use this, you might need to select an
object or item, or the control might not work in this context.
Let me tell you guys that this section is very
widespread and can be happen because of so many reasons. I don’t want to restrict
this thread with only one solution as while debugging on this issue, I have
explored so many options and would like to share all the options with you so
that you can take a benefit of this and issue can be resolved in easy as well
as proficient manner.
I am going to elaborate this information in step by
step manner so in case of any queries/questions regarding any step then please
let me know. I would be more than happy to help you as well as resolves your
issues, Thank you.
Multiple Resolutions:
Multiple Resolutions:
1)
Make
sure the Office 2010 should be installed on the machine.
2)
Make
sure the IE (Internet Explorer) Version should be 32-bit and not a 64-bit. How
to check this: http://www.tracker-software.com/knowledgebase/280-How-do-I-tell-if-I-am-using-a-32-bit-or-64-bit-version-of-IE
3)
Make
sure the client integration is Enabled in Central Administration
How to check this: Central
Administration-Manage web applications-Ribbon-Authentication Providers-Client
Integration check box.
4)
Make
sure the STSSYNC add-on should be enabled in IE. How to check this: Open IE-Tools-Manage Add-Ons-Look for the STSSYNC add-on
and enable it.
5)
Make
sure this option “Enable additional actions and Online Status for members” in
Central Administration is set to Yes. How to check this: Open the Central Administration page-Click on Manage web
applications-Select the web application you would like to configure-From the
ribbon select General Settings-In the section titled Person Name Actions and
Presence Settings change the setting Enable additional actions and Online
Status for members to Yes-Click OK to apply changes.
6)
Make
sure the ActiveX Control is enabled in Internet Explorer. How to check this- Open IE-Tools-Manage Add-Ons-Look for the STSUpld
UploadCtl Class add-on and enable it.
7)
Make
sure the Internet Explorer settings should not be too high. How to check this: http://windows.microsoft.com/en-in/windows-vista/change-internet-explorer-security-settings
8)
Make
sure the protected mode should not be enabled in Internet Explorer. How to
check this: Open internet explorer- Click on Tools
menu and select Internet Options- Select Security Tab in the Internet options
windows- Select Internet from the zone settings- Uncheck Enable Protected Mode
option to disable the protection from Security for this zone- Hit Apply and Ok.
9)
Make
sure the SharePoint site should be added inside trusted sites zone. How to do
this: http://sharepointknowledgebase.blogspot.in/2010/07/site-prompts-for-credentials.html
Thank you once again!
I would like to request you if you have any different resolution
apart from the above mentioned then please share here so that it would be beneficial
for others as well.
Happy SharePoint to all of U...
Product
applies to:
1.
Microsoft SharePoint Server
2010
2.
Microsoft SharePoint
Foundation 2010
3.
Microsoft Office Professional
Plus 2007
4.
Microsoft Office Excel 2007
5.
Microsoft Office Enterprise
2007
Reference:
Manage documents in
SharePoint 2010
Uploading Documents
in SharePoint 2010
SharePoint Server
2010 Training: How to Upload Multiple Files to a Document Library
It works for me! Thank you.
ReplyDeleteSecond resolution works for me. Thank you.
ReplyDeleteOhh!! One of the biggest mystery has been resolved. Lot of users have this problems. Thanks for the post.
ReplyDeleteThank you Vaibhav!
DeleteThis is the article i was looking for and search comes to an end as soon as i found this. Very nicely written and the way you mentioned every possible point is appreciable. In my case, the IE was the culprit. I uninstalled it and installed the 32 bit version and works like a charm. Thank you.
ReplyDeleteI have also found that if a user has recently uploaded documents into the library having the issue and all of those documents are not all checked in, this error message will appear. After checking the documents in, the tool is then enabled.
ReplyDeleteOne other solution I've found is to use the "Open in Explorer" mode from the SP ribbon which enabled us to sidestep the issue.
Thanks for sharing the details Diana! Definitely useful...
DeleteWow. Thank you very much. This is one stop for fixing the "upload Multiple docs" issue. great article. thanks for posting it.
ReplyDeleteIf none of the above works, think enabling .Net 3.5. It's not enabled by default in Win 8.1 (and maybe 8.0). You can enable it in the "Turn Windows features on and off" section of Control Panel. Found mention of that here:
ReplyDeletehttp://qazimobeen.wordpress.com/2012/10/03/sharepoint-multiple-files-upload-feature