Voting buttons are not visible in Outlook when you open a SharePoint alert notification that is forwarded

Problem Description:

In Microsoft Outlook, when you double-click to open a Microsoft SharePoint alert notification that is forwarded to you, voting buttons that the sender added may not be visible.

Error Message:

Vote by clicking in the Respond group above. However, no Respond group is available.

Probable Cause:

The Share Ribbon tab on the message that is opened contains custom SharePoint buttons, such as the Connect to this Document Library button and the Preview this Document Library button. The original Message tab, where the Vote drop-down button typically appears, is not available.

Resolution:

Use the Reading Pane to access the voting options. To enable the Reading Pane, follow these steps:

·         In the main Outlook window, click the View Ribbon tab. 

·         Click the Reading Pane button, and then click either Right or Bottom . 

·         Click one time on the message that was forwarded to display the message in the Reading Pane. In the message header area of the Reading Pane, click Click here to vote to make a voting selection.

How exactly I reproduced the issue?

1.    Open a SharePoint document library in Windows Internet Explorer on a SharePoint site that is configured to send email messages. 

2.    On the SharePoint ribbon, click Library Tools, click Documents, click Alert Me, and then click Manage My Alerts. 

3.    Click Add Alert. 

4.    Select the document library that you opened in step 1, and then click Next . 

5.    Confirm that Send Alerts To is set to an email account that can be checked by using Outlook 2010, Delivery Method is set to email , Change Type is set to All Changes , Send Alerts for These Changes is set to Anything changes , and When to Send Alerts is set to Send notification immediately . Then, click OK . 

6.    Browse to the document library that you opened in step 1. 

7.    Make a change to the document library, such as deleting a document or uploading a document. 

8.    In Outlook 2010, select the message that explains the change that you made in step 7.

9.    Click Forward. 

10. In the forward message window, click Options, click Use Voting Buttons , and then click Approve; Reject . 

11. Specify a recipient, and then click Send. 

12. On the recipient's computer where Outlook is installed, double-click the message that you sent in step 11 to open the message in message view.

If you have any queries/questions regarding the above mentioned information then please let me know.

I would be more than happy to help you as well as resolves your issues, Thank you.