23 July, 2012

Unexpected Error when trying to view Audit Log Reports

Guys-from last few months I am trying my best to dig in SharePoint auditing and trying to explore so many things. While exploring, I am trying to create the error message so that it will be easy for me to know the root cause and resolution too. I would like to share my research and thorough findings so that it will be helpful for everybody to minimize the headache that we experienced while troubleshooting the issue.
If you receive an Unexpected Error trying to view the Audit Log Reports on their Site Collection:
·         Access the Site Collection. 
·         Go to Site Actions >Site Settings. 
·         Select Audit Log Reports. 

Error message:
Unexpected Error returned.
Resolution:
Please use the following steps to resolve this issue:
1.   Visit <SiteURL> /_layouts/ManageFeatures.aspx?Scope=Site

Example: https:// spsites.sharepoint.com/sites/amolsp2010 /_layouts/ManageFeatures.aspx?Scope=Site

2.   Deactivate the feature: Reporting. 
3.   Activate the feature Reporting. 
4.   Visit /_layouts/AuditSettings.aspx page and verify the Audit settings. 
5.   After some time, validate the reports are working as expected.

Please let me know in case of any queries/questions regarding the above mentioned information. Thank you.

Reference:
Cannot view audit log reports on site collection: http://sharepointknowledgebase.blogspot.in/2012/07/sharepoint-2010-cannot-view-audit-log.html
How to configure auditing: http://sharepointknowledgebase.blogspot.in/2010/09/sharepoint2010-site-collection-auditing.html
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Location: Mumbai, Maharashtra, India

7 comments:

  1. RaymondJanuary 7, 2013 at 1:09 AM

    Thanks, it's helpful.

    ReplyDelete
  2. AnmolJanuary 8, 2013 at 8:45 AM

    Thanks Ray. Please let me know in case of any questions/queries. I would be more than happy to help you as well as resolves your issues :)

    ReplyDelete
  3. Kunal GoelJuly 4, 2013 at 3:00 AM

    Hi Amol, I need to ask few Sharepoint queries, if you have time?
    Please let me know when you are available. It would be a great help.

    Regards
    Kunal

    kunalgoel11@gmail.com

    ReplyDelete
    Replies
    1. AnmolJuly 4, 2013 at 7:57 AM

      we are here to help users and guide them in proper directions.

      please let me know your queries so that we can discuss and proceed further, thank you.

      Delete
  4. SathishOctober 2, 2013 at 9:01 AM

    Thanks, it resolved my issue

    ReplyDelete
    Replies
    1. AnmolOctober 2, 2013 at 1:16 PM

      Always welcome :) Its my pleasure that my article helped you to resolve the issue. Do let me know in case of any issues.Thank you

      Delete
  5. UnknownJuly 1, 2014 at 11:16 AM

    Hi Amol,

    when I run this report and dont select a user in SharePoint it generates the error above on SharePoint 2013, however if I select a user and run the custom report it generates a report.

    am I doing something wrong or is this a bug in SharePoint.

    Haq

    ReplyDelete

Your feedback is always appreciated. I will try to reply to your queries as soon as possible- Amol Ghuge

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