How to create a Lync 2010 Dial Plan?

How to create a Lync 2010 Dial Plan?

Hello Friends,

We always motivate user to use telephonic or click to call functionality, however before start for using Remote call Control or Click to call we have to create separate Dial Plan in Lync 2010,  Here i will show you, how to create Dial plan –

To Create a Dial Plan:

1. Log on to computer as a member of the RTCUniversalServerAdmins group, or as a member of the CsVoiceAdministrator, CsServerAdministrator, or CsAdministrator role. Open a browser window, and enter Admin URL to open Lync Control Panel.

2. In left navigation bar, click Voice Routing and click Dial Plan.

3. On Dial Plan page, click New and select a scope for dial plan:

·        Site dial plan applies to an entire site, except any users or groups that are assigned to a user dial plan. If you select Site for a dial plan’s scope, you must choose the site from the Select a Site dialog box. If a dial plan has already been created for a site, the site does not appear in the Select a Site dialog box.

·        Pool dial plan can apply to a public switched telephone network (PSTN) gateway or a Registrar. If you select Pool for a dial plan’s scope, choose the PSTN gateway or Registrar from the Select a Service dialog box. Service does not appear in the list if dial plan already has been created for a service (PSTN gateway or Registrar).

·        User dial plan can be applied to specified users or groups.

4. If you create a user dial plan, enter a name in Name field on New Dial Plan dialog box. The name cannot be changed after it is saved.

5. The Simple name field is filled in with the same name that appears in the Name field. To edit this field is optional to give a more descriptive name that reflects the site, service, or user.

6. In the Description field, you can type additional descriptive information about dial plan (optional).

7. If you want to use this dial plan as a region for dial-in access numbers, specify a Dial-in conferencing region. If you do not want to use this dial plan for dial-in access numbers, leave this field empty. (Optional)

8. In the External access prefix field, specify a value only if users need to dial one or more additional leading digits (for example, 9) to get an external line. You can type in a prefix value of up to four characters (#, *, and 0-9). (Optional)

9. Associate and configure normalization rules for the dial plan:

·        To choose one or more rules from a list of all normalization rules available in your Enterprise Voice deployment, click Select. In Select Normalization Rules, highlight the rules you want to associate with the dial plan and then click OK.

·        To define a new normalization rule and associate it with the dial plan, click New.

·        To edit a normalization rule that is already associated with the dial plan, highlight the rule name and click Show details.

·        To copy an existing normalization rule to use as a starting point for defining a new rule, highlight the rule name and click Copy, and then click Paste.

·        To remove a normalization rule from the dial plan, highlight the rule name and click Remove.

10. Verify that the dial plan’s normalization rules are arranged in the correct order. Highlight the rule name and then click the up or down arrow to change a rule’s position in the list.

11. Enter a number to test the dial plan and then click Go. The test results are displayed under Enter a number to test. (Optional)

12. Click OK.

13. On the Dial Plan page, click Commit, and then click Commit all.

Thank you.