Problem Description:
To install the SP2 & April Update for MOSS
ERROR MESSAGE:
"Installation of this package failed." Error while installing the WSS package”
What is happening?
When we tried to install the WSS/Sp2 and WSS Hot fix package we get "Installation of this package failed" error
ULG logs digging:
“MSI (s) (60:44) [17:51:28:748]: Product: Microsoft Windows SharePoint Services 3.0
Error 1921.Service 'Windows SharePoint Services Search' (SPSearch) could not be stopped. Verify that you have sufficient privileges to stop system services.”
Cause determined:
This package was trying to stop the "Windows SharePoint Service Search" and was failing.
Resolution provided:
1. Stopped manually SPSEARCH service from the services.msc console and found we were able to install the WSS package without any issue.
2. On Another server we were unable to stop this service and were showing some errors.
3. We manually set the status to "DISABLED" and rebooted the server
4. Found we were able to install the package successfully.
If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues, Thank you :-)
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