10 April, 2011

There has been an error creating the personal site. Contact your site administrator for more information

When an end user tries to create an individual site collection on their personal My Site page by clicking the My Content link for the first time, he might encounter this error message.

There has been an error creating the personal site. Contact your site administrator for more information

This error can occur when the SharePoint administrator does not use a wildcard inclusion managed path to configure the My Site Settings for the User Profile service application connected to the Web application that hosts My Sites.

 If you create the My Site host site collection that is deeper than the root path, the site collection must use an explicit inclusion managed path.

Please try these steps to resolve this error message:

1. Central Administartion

-Click Application Management.

-In the Service Applications section, click Manage service applications.

-On the Manage Service Applications page, click the User Profile service application that is associated with the Web application that hosts My Sites, and then, in the Operations section of the ribbon, click Manage.

-On the Manage Profile Service page, in the My Site Settings section, click Setup My Sites.

-On the Manage Profile Service page, in the Personal Site Location section, verify that the value in the Location box is a wildcard inclusion managed path defined on the Web application that hosts My Sites. If not, create a new wildcard inclusion managed path for the Web application, and then use it as the value in the Location box

2. Self-Service site creation:

-Open Central Administration
-Under Application Security select Self-Service site management
-Select the Web Application that is hosting My Sites
-Set Enable Self-Service Site Creation to On 

If you have any queries/questions regarding the above mentioned info then please let me know,Thanks

Plan for My Sites (SharePoint Server 2010)
http://technet.microsoft.com/en-us/library/cc262500.aspx

7 comments:

  1. Hi Nice article.

    It didn't fixed my issue. Is the above solution for MOSS 2007 or SP 2010?

    ReplyDelete
  2. The above solution is for MOSS2007. Please brief some more details regarding the issue that you are facing so that i can help you and guide you in right directions, Thank you

    ReplyDelete
  3. Still getting the same error. I have verified that the Managed Path is correct. The self-service is on and all other pages within MySites work except the My Content Page. Not finding a lot of answers as to what may be causing this error. Any help would be appreciated.

    ReplyDelete
  4. add the AppPool identity to the "Local Administrators" group on every web front-end server hosting the web site under which the My Sites are created but this has impact on the machine security.

    Please let me know the results, thank you

    ReplyDelete
  5. Amol -I am wokring on same issue with SP 2010 ,Can you please help me what to do,I checked all the steps above,everything looks same as mentioned.

    ReplyDelete
  6. The above mentioned information belongs to SharePoint 2007 mysite issue but i am providing you the following steos that you can use to troubleshoot and let me know the results:

    To resolve this error, in Central Administration, do the following:

    Click Application Management.

    In the Service Applications section, click Manage service applications.

    On the Manage Service Applications page, click the User Profile service application that is associated with the Web application that hosts My Sites, and then, in the Operations section of the ribbon, click Manage.

    On the Manage Profile Service page, in the My Site Settings section, click Setup My Sites.

    On the Manage Profile Service page, in the Personal Site Location section, verify that the value in the Location box is a wildcard inclusion managed path defined on the Web application that hosts My Sites. If not, create a new wildcard inclusion managed path for the Web application, and then use it as the value in the Location box.

    ReplyDelete
    Replies
    1. Please update me the results. in case of any further problems then please provide the ULS logs, we will analyse and find out the resolution as soon as possible. Thanks for your patience.

      Delete

Your feedback is always appreciated. I will try to reply to your queries as soon as possible- Amol Ghuge

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