The segment is already unlocked (Error code: 0x8007009E)

One of our users opened an incident ticket in which he was trying to save a notebook from OneNote 2010 and synchronize it using SharePoint 2010 in a document library but he was getting the following error message:

The segment is already unlocked (Error code: 0x8007009E)

This error message was tricky one and initially I didn’t know where to start the troubleshooting. Below are the following steps that I checked to debug:

Troubleshooting done:

§  Reduce the name of the notebook to a shorter one but didn’t make the difference

§  User has created too many sections inside the notebook so reduces the name for sections also but still no results

As per Microsoft, OneNote notebooks are typically stored in Document Libraries on SharePoint. If the SharePoint library you’re using has any of the following properties enabled, it could cause a synchronization error in Microsoft OneNote 2010:

·         Required check-in / check-out

·         Minor versions

·         Any required Properties columns

That’s it, I think the above mentioned guidelines are more than sufficient to resolve the issue J

Resolution:

Change the content type for the document library to 'Optional'. 

If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues J

Thank you.

Cannot complete this action SharePoint 2010

One of colleague who is working in a different organization called me yesterday for SharePoint help. He told me that he was working on semantic restores and accidently restored the library pages i.e. displayform.aspx, editform.aspx, newform.aspx etc… Due to this action, he was not able to open the document library and was getting the following error message:

Cannot complete this action

Please try again.

Troubleshoot issues with Microsoft SharePoint Foundation.

Correlation ID: e0998560-69eb-4e08-96fe-3411577ebd63

Date: 5/24/2012

There are so many ways by which we can troubleshoot this issue:

1.   Are we able to open the document library by means of SP site?

-open the SharePoint site

-view all site content

-Under document libraries section

-you will see that affected document library

-click on it and check the results

As per my knowledge, it has to reflect the same error message.

2.   Try to map your SharePoint site by means of shared drive concept

-How to create this shared drive?

·         Click Start, right-click Computer, and then click Map network drive...

·         In the Map Network Drive dialog box, click Connect to a Web site that you can use to store your documents and pictures.

·         In the Add Network Location wizard, click next.

·         Click Choose a Custom Network Location, and then click next.

·         In the Internet or Network Address box, paste in the site address you had copied to the Clipboard, and then click next.

·         Enter a name for the network location.

-Once the shared drive created then you can copy all the documents which are present in you library that is not working. So it means that there will be no DATA LOSS J that’s the main thing, correct?

3.   Custom lists and libraries section on your SharePoint site

-Open the SharePoint 2010 site collection on which you are working

-site actions

-site settings

-Under site administration

-custom list and libraries

-select the library in which we are facing the problem

-once you click on it then it will redirected to library settings page

-by which of this page, we can create a new view

-try to create a new view and your problem will be fixed.

The number of options which are explained above will definitely helps you to prevent data loss as well as do a effective troubleshooting that will fix the issue J

After all of this also, if the issue remains then I am always there to help youJ

Please let me know in case of any queries/questions. I would be more than happy to help you as well as resolves your issues J

Thank you.

The SOAP message cannot be parsed

Guys

I am back again to share some valuable information with all of you. This time the issue was with InfoPath forms.

Problem Description: I was getting the following error message while trying to publish the InfoPath form to a SharePoint site.

Error Message: The SOAP message cannot be parsed.

Started research on this and found important article that resolved my issueJ. That article is published by Microsoft and we (my complete team) wants to thanks Microsoft for sharing this vital information.

Troubleshooting done:

·         Checked the compatibility by means of form options

·         Checked the trust level by means of form options

·         Checked the VB scripting and deprecated code

·         Checked the submit options and browser compatibility

Resolution: 

http://support.microsoft.com/kb/923521

References:

·         http://support.microsoft.com/kb/922204

·         http://social.msdn.microsoft.com/Forums/ar/sharepointinfopath/thread/b16926ed-8c8d-4b91-8ebe-60c8da79fb95

If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues J

The document could not be opened for editing. A Windows SharePoint Services compatible application could not be found to edit the document.

We are all aware of this generic error message. If we are getting this message while editing office documents then we all know what kind of troubleshooting we need to do but….if we gets such error message while editing PDF document then what need to do ? Few mins before I worked on this issue and resolved it successfully

What things we need to consider for the troubleshooting:

·         Save the PDF document to your local desktop make the changes and save it. If you are able to save it then it means that proper editor is installed on the machine.

·         Is this problem specific to the document library? Will there be any URL character exceeds limitation? Upload the document to different library and check the results.

·         Try changing the view from “All documents” to “Explorer view” then try to edit the documents & check the results.

·         Same scenario we can check with windows explorer (document library-actions-open with windows explorer)

·         Check out the document, make the changes and save it. check in the document and check the results.

If you have any queries/questions regarding the above mentioned info then please let me know. Thank you

If you are looking for something else then please refer this:

http://sharepointknowledgebase.blogspot.in/2009/07/document-could-not-be-opened-for.html

Still some different problem then please convey me so that i can get back to you and guide you in right directions. Thanks again for visitng my blog.

Sharepoint Menus rendering Problems with IE 8

Guys-Hope all are doing well J I was Out of office from last few days and come back to office now and as usual started working on incident tickets that comes on daily basis J

Okay, coming back to the topic now. Today I am going concentrate on problems with customizations and their effects with supported browsers.

We all know that SharePoint Designer 2007 is a well know tool which is used to customized SharePoint sites. When we do any customizations then it’s quite obvious that we do some testing before releasing it to production. While doing some customizations on SharePoint sites, the important thing we need to test is support with multiple browsers as we don’t know “which browser is going to use by user”

After doing some customizations, I was testing with IE7, Google chrome as well as with IE8. Customizations works well in IE7 as well as with chrome but problems with IE8

What are these problems?

-Custom menus i.e. dynamic fly outs are not rendering properly in IE8

-white spaces coming instead of menu text and this problem occur only with IE 8

Started my research on this and found this:

http://social.msdn.microsoft.com/Forums/en-US/sharepointcustomization/thread/30df554c-4c4c-4533-b577-41e1a1f61f24

As per the above mentioned Microsoft forum, it seems that the problem is with Meta tags which are present in IE7 and missing in IE8

One more Microsoft KB: http://support.microsoft.com/?id=962351

I haven’t tried this keep the above mentioned information handy just as knowledge add-on.

Final resolution which resolved my issue:

http://panvega.wordpress.com/2009/04/08/sharepoint-navigation-fly-outs-problem-with-ie8/

Please refer the above mentioned article and your all queries/questions will be answered.

Exact description behind this problem:

Some OOB master pages (like default.master ) do not have a DocType declared so they are rendered in Quirks mode OR IE 7 rendering mode. But some OOB Master pages

(like BlueBand.master) do have DocTypes declared. So for these master pages IE8 will automatically attempt to render them in IE8 Standards Mode. The OOB

SharePoint menu’s cannot show dynamic menu items/fly-outs in IE8 Standards Mode and sometimes appear as just white spaces without a text or link.

Recommended Solution:

This tag should be added to all custom SharePoint master pages if they are to be rendered in IE 8.

Add this in the <head> </head> tags

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />

After the tag is added, check-in a major version / publish and approve the master page. Also, restart IE8 before the change will be picked up, inorder to clear the cache.

If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issuesJ J