One of our users opened an incident ticket in which he was trying to save a notebook from OneNote 2010 and synchronize it using SharePoint 2010 in a document library but he was getting the following error message:
The segment is already unlocked (Error code: 0x8007009E)
This error message was tricky one and initially I didn’t know where to start the troubleshooting. Below are the following steps that I checked to debug:
Troubleshooting done:
§ Reduce the name of the notebook to a shorter one but didn’t make the difference
§ User has created too many sections inside the notebook so reduces the name for sections also but still no results
As per Microsoft, OneNote notebooks are typically stored in Document Libraries on SharePoint. If the SharePoint library you’re using has any of the following properties enabled, it could cause a synchronization error in Microsoft OneNote 2010:
· Required check-in / check-out
· Minor versions
· Any required Properties columns
That’s it, I think the above mentioned guidelines are more than sufficient to resolve the issue J
Resolution:
Change the content type for the document library to 'Optional'.
If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues J
Thank you.
