One of our users has opened a ticket
that some default functionality is not working as expected. If somebody mentioned
as ‘default functionality’ then it means out of box and no customizations at
all. Furthermore, probed the user and gathered the details.
-Issue was farm wide i.e. across all
web applications / all site collections
Problem description:
User was trying to add one of the
existing list/libraries link by means of navigation,
here are the complete details to
reproduce the issue:
-Open the site
-site actions
-site settings
-Look and Feel
-Navigation
- Select either global navigation or
current navigation
-Add link
-Click on Browse
-Two panes will be reflected i.e.
left pane and right pane
-if you select any entity from the
left side then it has to show in the right side but you will get the following
error in the right side.
Error Message:
Unable to display this Web Part. To
troubleshoot the problem, open this Web page in a Microsoft SharePoint
Foundation-compatible HTML editor such as Microsoft SharePoint Designer. If the
problem persists, contact your Web server administrator.
Correlation ID: xxxx-xxxx-xxxx-xxxxx
Resolution:
We have opened a ticket with
Microsoft and got to know this is known issue and happening because of recently
installed windows update: KB2844286
As per the information conveyed from
them- "Both the SharePoint and .NET product
groups are aware of the issue and they are in the process of fixing the
patch"
Removing windows update: KB2844286 is
the only solution at this time.
Once you remove the update then
please restart the server. Thank you.
If you have any queries/questions
regarding the above mentioned information then please let me know, I would be
more than happy to help you as well as resolves your issues.
If you have any
other resolution apart from the above mentioned then request you to please
share so that it would be beneficial for others as well.
