Recently
I have started working in configuring SharePoint incoming email settings and
completed the functionality on positive note :)
Why I am writing this article? – While working on
this functionality I faced so many challenges and numerous error messages,
& I would like to share those experiences and resolutions so that it would
be useful for all the SharePoint communities.
I
worked on two different environments and every environment has different
challenges:
§ DEV environment
§ UAT environment
Development environment-
This
is standalone environment i.e. configured as App plus WFE. It’s very easy to configure
incoming email settings on standalone machine.
What are the pre-requisites required for incoming email settings?
1. SMTP
configuration
2. Starting
of SMTP service
3. Setup
send connector from exchange side
4. Configure
incoming email settings in SharePoint central administration ->system
settings->Incoming email settings
5. Configure
incoming settings at the document library level.
Please
use the above article for the detail information as it’s quite amazing.
I
will not discuss here how to setup the incoming email as the above article will
help you to get that information but in case of any queries/questions then
please feel free to get back to me.
Notes-
1. By means
of send connector, you can set the routing for your server FQDN or hostname as
per your requirements.
2. Whatever
the hostname you will set, you need to make that entry in SMTP also
3. Last but
important point, mail host – this will hold the mail address of your exchange
server.
UAT environment- This environment hold one application
server and one web front end. Tricky one! It’s always a challenge to configure the
incoming email settings in multiple server environments.
Guidelines-
1. Make sure
you configure the SMTP on the front end servers
2. Ensure
you setup the proper path of drop folder across all front ends.
3. It’s
not recommended but sharing my experience as while configuring the SMTP, makes
sure you use IP address in relay and connections tab.
4. If
you are using a hostname then ensure that you do make the entry of the same in
SMTP under “outgoing email” tab.
5. Do
make the same hostname entry at the document library level.
If
you have any queries/questions regarding the above mentioned information then
please let me know. I would be more than happy to help you as well as resolves
your issues, Thank you.
Product applies to-
1. SharePoint
server 2010
2. SharePoint
Foundation 2010
3. SharePoint
server 2013
4. SharePoint
Foundation 2013
5. Microsoft
Office SharePoint Server 2007
References:-
Configure
incoming email for a SharePoint 2013 farm
Configure
incoming e-mail (SharePoint Foundation 2010)
How
to configure Incoming and Outgoing emails in SharePoint Server 2010
Configure
incoming e-mail (Office SharePoint Server Central Administration Help)
