One more new query from end user so here it comes my
new article! Not query but actually an issue which requires some
troubleshooting and correct guidelines to proceed for the resolution. One thing
we need to understand that every issue requires thorough analysis and based on
those analysis points, we can resolve the issue. By means of writing such
articles, I would like to guide my SP-communities, SP audiences, my SP-friends /
my colleagues, SharePoint Administrators- a proper set of guidelines so that
they can resolve the issue and in case of any problems then please reach out to
me so that we can discuss on the same and proceed further!
Farm attributes:-
-2WFE’s,
1 APP, 2 SQL instances in clustering mode
-SharePoint
2013
-Windows
Server 2008 R2
-IE10
Problem
description:-
I
have created an anonymous site in SharePoint 2010 foundation and when i click
on sign in, it shows me "401 UNAUTHORIZED". The machine is on a
hosted environment and I am accessing it through a host header in extranet zone
of alternate access mapping path.
Error message:-
401
UNAUTHORIZED
Troubleshooting
steps:-
1) As
the site is anonymous then it does not have to ask for credentials. Make sure
that's not the case.
2) Make
sure that you have already followed all the guidelines as how to setup the
anonymous site across the complete site collection plus list and libraries.
3) It
might be browser specific so make sure that you test this scenario across
multiple browsers
4) As
this is an extranet site, so obviously customizations are there on the home
page as well. If that is the case then make sure the page is not check out. If
yes then please approve it and check the results
5) In
most of the anonymous cases, one most common issue happens i.e. If the web part
present on the home page need to query data from other list while anonymous
user has no permission to access those lists, then maybe you would get the
problem.
In my case, this is
the resolution:-
1) It
was a webpart causing the problem.
2) Present
on the home page which requires permissions to access that specific list as it
is fetching data from the external list.
3) Removed
the webpart
4) Checked
the results and works like a charm!
Product applies to:-
1. SharePoint
Server 2013
2. SharePoint
foundation 2013
3. SharePoint
server 2010
4. SharePoint
foundation 2010
If you have any queries/questions regarding the above mentioned
information then please don’t hesitate to reach out to me and I will try my
best to help you as much as i can!
Thank you.
