So
many users have reported that they are not able to upload multiple documents as
“multiple documents” option is disabled/greyed out.
Also,
some have reported that they are getting the following error message:
This control is currently disabled. You might not have the right
permission level to use this, you might need to select an object or item, or
the control might not work in this context.
Let
me tell you guys that this section is very widespread and can be happen because
of so many reasons. I don’t want to restrict this thread with only one solution
as while debugging on this issue, I have explored so many options and would
like to share all the options with you so that you can take a benefit of this
and issue can be resolved in easy as well as proficient manner.
I
am going to elaborate this information in step by step manner so in case of any
queries/questions regarding any step then please let me know. I would be more
than happy to help you as well as resolves your issues, Thank you.
Multiple
Resolutions:
1.
Make
sure the Office 2013 should be installed on the machine.
2.
Make
sure the IE (Internet Explorer) Version should be 32-bit and not a 64-bit. How
to check this: http://www.tracker-software.com/knowledgebase/280-How-do-I-tell-if-I-am-using-a-32-bit-or-64-bit-version-of-IE
3.
Make
sure the client integration is Enabled in Central Administration
How to check this: Central
Administration-Manage web applications-Ribbon-Authentication Providers-Client
Integration check box.
4.
Make
sure the STSSYNC add-on should be enabled in IE. How to check this: Open IE-Tools-Manage Add-Ons-Look for the STSSYNC add-on
and enable it.
5.
Make
sure this option “Enable additional actions and Online Status for members” in
Central Administration is set to Yes. How to check
this: Open the Central Administration page-Click on Manage web
applications-Select the web application you would like to configure-From the
ribbon select General Settings-In the section titled Person Name Actions and
Presence Settings change the setting Enable additional actions and Online
Status for members to Yes-Click OK to apply changes.
6.
Make
sure the ActiveX Control is enabled in Internet Explorer. How to check this- Open IE-Tools-Manage Add-Ons-Look for the STSUpld
UploadCtl Class add-on and enable it.
7.
Make
sure the Internet Explorer settings should not be too high. How to check this: http://windows.microsoft.com/en-in/windows-vista/change-internet-explorer-security-settings
8.
Make
sure the protected mode should not be enabled in Internet Explorer. How to
check this: Open internet explorer- Click on Tools
menu and select Internet Options- Select Security Tab in the Internet options
windows- Select Internet from the zone settings- Uncheck Enable Protected Mode
option to disable the protection from Security for this zone- Hit Apply and Ok.
9.
Make
sure the SharePoint site should be added inside trusted sites zone. How to do
this: http://sharepointknowledgebase.blogspot.in/2010/07/site-prompts-for-credentials.html
Thank
you once again!
I
would like to request you if you have any different resolution apart from the
above mentioned then please share here so that it would be beneficial for
others as well.
Happy
SharePoint to all of U...
Product applies to:
-Microsoft
SharePoint Server 2013
-Microsoft
SharePoint Foundation 2013
-Microsoft
Office Professional Plus 2013
-Microsoft
Office Excel 2013
-Microsoft
Office Enterprise 2013
Reference:
Uploading
Documents to Document Library - SharePoint 2013
