Showing posts with label Setup is missing prerequisites. Show all posts
Showing posts with label Setup is missing prerequisites. Show all posts

22 August, 2012

"Setup is missing prerequisites" error message when you try to install the PowerPivot add-in for Excel in FAST Search Server 2010 for SharePoint

Problem Description:
Consider the following scenario:
• You have a server that has the Business Intelligence Indexing Connector feature installed in Microsoft FAST Search Server 2010 for SharePoint. 
• You have to crawl Microsoft Excel 2010 files that contain PowerPivot content. 
• You install the PowerPivot add-in for Excel on the server. 
In this scenario, the PowerPivot add-in for Excel does not install.

Additionally, you receive the following error message:
Setup is missing prerequisites:
This add-in requires Excel 2010. If you have 32-bit Excel, you must install the 32-bit version of the add-in. If not, you must install the 64-bit version. This add-in requires that the Office Shared Features component of Microsoft Office 2010 is installed.
Go to http://go.microsoft.com/Fwlink/?LinkId= 168472

Probable cause:
This issue occurs because Excel 2010 is not installed on the server.
Resolution:
To resolve this issue, install Excel 2010 on the server.
OR—Follow this article: http://support.microsoft.com/kb/982765
Please let me know in case of any queries/questions.
I would be more than happy to help you as well as resolves your issues, Thank you J
Note: When installing PowerPivot add-in for Excel, you don’t look at whether you have a 32-bit machine or a 64-bit machine; instead, you should look at whether you have 32-bit Excel or 64-bit Excel. In other words, if you are using the 32-bit version of Excel 2010, you must use the 32-bit version of PowerPivot and if you are using the 64-bit version of Excel 2010, you must use the 64-bit version of PowerPivot.