Multiple users are suddenly facing problems while accessing sharepoint site.
SYMPTOMS:
Users are prompted for credentials when
accessing Office documents via ISA.
Customer is using Forms-Based Authentication
[FBA] to authenticate external users.
ERROR MESSAGE:
None
ENVIRONMENT:
Office SharePoint Server 2007
CAUSE:
ISA defaults to a settings "Never use
persistent cookies"
Resolution:
On the SharePoint site -
On the properties of the SharePoint publishing
rule on ISA,
go to the following location - Listener - Forms
- Advanced Form Options - Cookie Settings - Use
Persistent Cookies - set this to “On All
Computers” (the default setting is “Never use persistent cookies”)
If you have any queries/questions regarding the
above mentioned information then please let me know. I would be more than happy
to help you as well as resolves your issues, thank you.