18 March, 2012

Office documents prompting for credentials

Multiple users are suddenly facing problems while accessing sharepoint site.

SYMPTOMS:
Users are prompted for credentials when accessing Office documents via ISA. 

Customer is using Forms-Based Authentication [FBA] to authenticate external users.

ERROR MESSAGE:
None

ENVIRONMENT:
Office SharePoint Server 2007

CAUSE:
ISA defaults to a settings "Never use persistent cookies"

Resolution:
On the SharePoint site - 

On the properties of the SharePoint publishing rule on ISA, 
go to the following location - Listener - Forms - Advanced Form Options - Cookie Settings - Use 
Persistent Cookies - set this to “On All Computers” (the default setting is “Never use persistent cookies”)

If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues, thank you.

1 comment:

  1. This is a one of the best software which you share above. I also have this software in my PC. I impressed by that all details.

    ReplyDelete

Your feedback is always appreciated. I will try to reply to your queries as soon as possible- Amol Ghuge

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