11 October, 2013

Word Web App cannot open this document for viewing because of an unexpected error + PowerPoint Web app cannot open this presentation for viewing because of an unexpected error

When viewing or editing in browser Word or PowerPoint files with the Word Web or PowerPoint Web app the following errors occur:

Word Web App Errors:
Word Web App cannot open this document for viewing because of an unexpected error. To view this document, open it in Microsoft Word.
Word Web App Cannot open this document because the server is still processing the document.  Please try again later

PowerPoint Web App Errors:
PowerPoint Web app cannot open this presentation for viewing because of an unexpected error. To view this presentation, open it in Microsoft PowerPoint.
Network connectivity has been lost.  Check your network connection or try again later.

If you are facing these errors then request you to refer the following Microsoft KB article: http://support.microsoft.com/kb/2521084

Thank you.

2 comments:

Your feedback is always appreciated. I will try to reply to your queries as soon as possible- Amol Ghuge

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