07 November, 2012

InfoPath cannot save the following form: Form Name . This Document Library was either renamed or deleted, or network problems are preventing the file from being saved. Contact your network administrator


Problem Description:
Assume that you are running Microsoft InfoPath on a Windows Server 2008 R2 server. In this situation, you cannot use InfoPath to publish an InfoPath form on a Microsoft SharePoint Server 2013 server. Additionally, when you try to publish and save the form, you receive the following error message:

InfoPath cannot save the following form: Form Name . This Document Library was either renamed or deleted, or network problems are preventing the file from being saved. Contact your network administrator.

Analysis/Troubleshooting Results:
This issue occurs because the Desktop Experience feature is not enabled on the Windows Server 2008 R2 server.

Therefore, connections cannot be made from the Windows Server 2008 R2 server to the SharePoint server.

Workaround | Resolution:
To work around this issue, install the Desktop Experience feature, and restart the Windows Server 2008 R2 server.

Then, start the Themes service from the Windows Services console.

If you have any queries/questions regarding the above mentioned information then please let me know.

Thank you.

5 comments:

  1. Thanks Amol, given solution fixed the issue for me

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  2. Nice Post Amol. but i am having problems getting that to work when i publish my infopath form from my windows 7 workstation to the sharepoint form library. any ideas?

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    Replies
    1. Thank you.

      Which SP version you are using? (SP2007/SP2010)

      Could you please convey me the exact error message you are getting while publishing the infopath form? Also, at which stage you gets this message?

      Are you trying to publish this infopath form at the site collection level / web application level / subsite level?

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    2. SP 2013 enterprise version. trying to publish to a form library in a site collection. the error "InfoPath cannot save the following form: Form Name. This Document Library was either renamed or deleted, or network problems are preventing the file from being saved. Contact your network administrator." comes up at the point of publish. I am asite collection administrator.

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    3. Here are the complete troubleshooting steps:

      •Go to another PC and log-in into windows with your account, then open the template from the library and publish back to the library

      •Open IP Designer on your machine, open an old version of the form, and choose File | Publish | SharePoint Server and choose the same library

      •Clear the InfoPath cache (Start | Run | InfoPath /cache clearall)

      •From IP Designer, File | Publish | SharePoint Server, but this time enter full URL of file path (including the template.xsn)

      •Navigated to Library Settings | Re-link documents to this library, then selected the only submitted document and clicked Re-link All. Then edit the template and try to publish back to the library

      •Open IP Designer on your machine, open an old version of the form, and choose File | Publish | SharePoint Server and choose to publish to a new library. Then edit the template in that new library and published again

      •Also try cranking up monitoring for InfoPath Forms Services in Central Admin, repeat the same test of editing and publishing the template and then check the Windows Events Logs on all SharePoint servers in the farm.

      Please check and let me know in case of any issues, Thanks for your patience.

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Your feedback is always appreciated. I will try to reply to your queries as soon as possible- Amol Ghuge

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