26 January, 2010

The document information panel was unable to load. The document will continue to open. For more information, contact your sys admin.

I have a custom field type as a dropdownlist which displays the no. of users from the web site. Now I have a document library with this custom field type. When I tries to create a item it opens the MS Word instance and it gives a message as Document Information Panel is unable to load.

After lots of research and debugging the issue on my dev-env, i was able to resolve the issue.
The Steps taken for resolution:

1. Open this location- C:\Program Files\Microsoft Web Designer Tools\Office12\1033\IPEDINTL.DLL
2. copy IPEDINTL.DLL
3. paste it here- C:\Program Files\Microsoft Office\Office12\1033\IPEDINTL.DLL
4. Close all the applications that are presently open as well as all the browsers
5. Open the sharepoint site in a new browser and check the results !!

Please let me know in case of any issues.. Thanks !! I hope, the above steps will helps you to resolve your issue regarding the same !!
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5 comments:

  1. Matt & ReneeMarch 4, 2010 at 2:36 AM

    I get this error but don't have the document information pannell. was unable to load....

    where do you get a IPEDINTL.DLL file from ??

    ReplyDelete
  2. AnmolMay 2, 2010 at 3:23 AM

    Please refer this location on your machine:
    C:\Program Files\Microsoft Web Designer Tools\Office12\1033

    ReplyDelete
  3. records managementJuly 7, 2011 at 2:16 PM

    Hey man, I get this error in Vista in my laptop, but in XP Pro (PC) it works just fine. Do you have any idea about what may be going on? Thanks.

    ReplyDelete
  4. AnmolJuly 7, 2011 at 7:21 PM

    Could you please check the above recommendations and confirm the same?

    i.e. look for this file:IPEDINTL.DLL -please refer the above mentioned ocation and let me know in case of any issues

    I am pretty much sure that your issue will be resolved, Thanks again

    ReplyDelete
  5. AnmolJuly 7, 2011 at 7:24 PM

    Copy IPEDINTL.DLL

    from

    C:\Program Files\Microsoft Web Designer Tools\Office12\1033\

    to

    C:\Program Files\Microsoft Office\Office12\1033\

    this will resolves your issue, Thanks

    ReplyDelete

Your feedback is always appreciated. I will try to reply to your queries as soon as possible- Amol Ghuge

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