29 January, 2010

The converter failed to save the file

Computer running office 2007 try to open an excel file from SharePoint site for edit. Error: (Save as) The converter failed to save the file. However, if user start the Excel program before opening the file from SharePoint, no problem at all, no error message and file saving fine. 

The fix is to do the following:
- Open Word
- Click the Office button (Top-left in the window)
- Click Word Options
- Click Resources
- Click the Diagnose button
- Click through the wizard until it’s finished
- Close all browser windows

I hope the above information will helps u to resolve the issue!!

In case of any queries/questions then please let me know. I would be more than happy to help you as well as resolves your issues. Thank you.


  1. This worked for me, even though the diagnostics said nothing was found, changed, or fixed.

  2. I do agree with all of the ideas you've offered on your post. They're very convincing and can definitely work.

    Nonetheless, the posts are too brief for novices. May just you please lengthen them a
    bit from subsequent time? Thank you for the post.

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  3. This post is simply fabulous! Thanks Amol.


Your feedback is always appreciated. I will try to reply to your queries as soon as possible- Amol Ghuge

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