Problem Description:
In
Microsoft Outlook, when you double-click to open a Microsoft SharePoint alert
notification that is forwarded to you, voting buttons that the sender added may
not be visible.
Error Message:
Vote by clicking in the Respond group above. However, no Respond
group is available.
Probable Cause:
The
Share Ribbon tab on the message that is opened contains custom SharePoint
buttons, such as the Connect to this Document Library button and the Preview this
Document Library button. The original Message tab, where the Vote drop-down
button typically appears, is not available.
Resolution:
Use
the Reading Pane to access the voting options. To enable the Reading Pane,
follow these steps:
·
In
the main Outlook window, click the View Ribbon tab.
·
Click
the Reading Pane button, and then click either Right or Bottom .
·
Click
one time on the message that was forwarded to display the message in the
Reading Pane. In the message header area of the Reading Pane, click Click here
to vote to make a voting selection.
How exactly I reproduced
the issue?
1.
Open
a SharePoint document library in Windows Internet Explorer on a SharePoint site
that is configured to send email messages.
2.
On
the SharePoint ribbon, click Library Tools, click Documents, click Alert Me,
and then click Manage My Alerts.
3.
Click
Add Alert.
4.
Select
the document library that you opened in step 1, and then click Next .
5.
Confirm
that Send Alerts To is set to an email account that can be checked by using
Outlook 2010, Delivery Method is set to email , Change Type is set to All
Changes , Send Alerts for These Changes is set to Anything changes , and When
to Send Alerts is set to Send notification immediately . Then, click OK .
6.
Browse
to the document library that you opened in step 1.
7.
Make
a change to the document library, such as deleting a document or uploading a
document.
8.
In
Outlook 2010, select the message that explains the change that you made in step
7.
9.
Click
Forward.
10.
In
the forward message window, click Options, click Use Voting Buttons , and then
click Approve; Reject .
11.
Specify
a recipient, and then click Send.
12.
On
the recipient's computer where Outlook is installed, double-click the message
that you sent in step 11 to open the message in message view.
If
you have any queries/questions regarding the above mentioned information then
please let me know.
I
would be more than happy to help you as well as resolves your issues, Thank
you.
