Few days
before, one of our users has reported an issue that some of the business
experts wanted to use the email functionality for a document library but not
able do so as the link is missing or seems to be not visible due to permissions
issue!
Farm
attributes:
1.
Windows
7 client
2.
SharePoint
Online / Office 365
I have
started my analysis towards the issue and found out that’s it’s a expected behavior.
What is meant by expected, refer below for the complete explanation.
Why
the option is not there?
The option
is not available in Office 365 due to concerns that every document library
alias will create a contact in AD, which has some security, performance and
traffic related implications.
Alternative:
You can
alternatively use Office 365 groups to post attachments (of course
email-enabled). The attachments are either distributed to group members via
email or kept in OneDrive for Business with a link sent instead.
One more
forum from Microsoft’s SharePoint Online:
What
it recommends:
Mail-enabled
lists are not available with SharePoint Online. Mail-enabled lists create
contact objects in AD. Since SharePoint Online is a multi-tenant environment,
this functionality would cause a large increase in traffic, which in turn would
cause performance issues for all customers.
This
functionality is currently disabled due to the performance concerns, as well as
security, data requirement, legal compliance and scalability concerns.