Issue:
While trying to open
the document library in explorer view or using “Open with Windows Explorer”
option and was getting following error
Documents in this folder
are not available. This folder may have been moved or deleted, or network
problems may be preventing a connection to the server.
Troubleshooting:
1. Confirmed
that it’s a machine specific issue by login user to other workstation.
2. On user
workstation, checked and found that the webClient service was not running.
3. From
services.msc, changed service startup type to Automatic and Started the
service.
4. Performed
IE Reset.
5. Run
Office diagnostics.
6. Rebooted
the workstation after every steps to verify.
Resolution:
1. Backed
up the registry folder "Software".
2. Deleted
a folder “Software” under “HKEY_CLASSES_ROOT -> Software ->
Microsoft -> MasterAggregatorForIPP -> OleDbHandlers”
3. Run
Office Repair
4. Restarted
workstation.
