There has been a critical error while processing the form

One of our users has reported a concern that they are facing problems while opening the SharePoint list. When I checked the list then I could open it without any problems, further I checked the customizations but it’s an out of box list.

SP entities

a)   SharePoint 2010 site

b)   Internet explorer 11

c)   Permissions- contributor

Here is the error message that I was talking about:-

Error Message-1:

Object doesn't support property or method 'addeventlistener'

Error Message-2:

There has been a critical error while processing the form.

Troubleshooting

1.   Check in different machine to isolate the issue

2.   Check in different browsers to make sure that browsers are not the culprit

3.   Check the user permissions

4.   Check for any customization's

5.   Check the firewall restrictions

Resolution

SharePoint 2010 does not recommends/support IE11

1)   Open the IE

2)   Tools

3)   Compatibility view settings

4)   Enter the URL of your SharePoint site (without default.aspx / Home.aspx) in the “Add this website” section

5)   Click on Add

6)   Close

7)   Close the Internet explorer

8)   open your SharePoint site in a new IE

9)   Check the results and confirm!

In case of any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues, Thank you.