Few days before, one of my clients reported an issue in which he is not able to open the document library in explorer view. One thing I would like to highlight here is that the resolution of this issue varies from OS to OS (OS: Operation System) so that’s why I have mentioned the machine configuration in the next point.
Machine configuration:
Operating System: Windows Vista
Explorer Version: IE 8.0
Office Version: Office 2010
Operating System: Windows Vista
Explorer Version: IE 8.0
Office Version: Office 2010
Error Message:
Your client does not support opening this list with Windows Explorer
Your client does not support opening this list with Windows Explorer
Checks to be followed:
Start / Restart Web Client Service
1) Open the "Run" prompt (key combination Start+R)
2) Type services.msc and press Enter.
3) Locate Web Client service
4) Make sure your service startup mode is set to automatic (right click it, select "Properties", and under "General" tab select "Automatic" from the "Startup Type" dropdown"
5) Start the service or restart it if it’s already running.
Auto-detection of proxy
the way to turn this off is in Internet Explorer:
the way to turn this off is in Internet Explorer:
1) In Tools select Internet options.
2) Select Connections tab
3) Click Lan settings button
4) Under Automatic configuration clear the automatically detect settings checkbox.
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