Today one of my client reported with an issue while browseing some of the
SharePoint sites using designer. Accessing sites using SharePoint gives the
below error messages.
Clicking Ok
produces another error message as below.
Error: There is no
server on port 443 at . You have selected the Connect using
SSL Option. This connections problem may indicate that the server does not
support Secure Socket Layer (SSL) communications, or that it uses SSL
communications on a different port number.
I was clue less for the issue at the start since the sites
were browseable using https//….. Protocol. So I started the troubleshooting based
on the troubleshooting related to NIC card, VPN connection suspicion, SSL port
disability (prompting for making calls server at 443 ports) from windows
firewall.
Tried to compare the SPD versions on the different machine
where it was working not working and didn’t found any issue.
Tried to clear SPD Cache clearance by using the following
steps:
1. Close SharePoint Designer.
2. Open My Computer.
3. Go to %System Drive%\Documents
and Settings\%user%\Local Settings\Application Data\Microsoft\WebSiteCache.
4. Delete all folders and files
there.
5. Open the site using SPD and we still has the issue.
On further checking for proxy used by SharePoint designer I
noticed that actual issue was related to the wrong proxy usage with Designer.
The proxy was not configuring to make connection to the
server using Secure Socket Layer at port 443. By changing the proxy settings in
Designer we were able to access all of the sites using designer.
Steps to change Proxy using Designer.
1. Open SharePoint Designer.
2. Go to tools -> Application Options.
3.On General tab choose to click Proxy
Settings. And change the proxy with is configured to use the SSL over http protocol.
By changing the proxy for the client, we were able to open
the sites from the SharePoint Designer.
Note: This Proxy settings can also be configured via IE and
you may be prompted to provide credentials to open the site for the first time
in Designer.
If you have any issue or query please do let me know, I
would be more happy to help you answer.
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