Guys,
Today I am going to share the issue that we had resolved yesterday and I hope the following troubleshooting steps will help you to resolve the same problem J
Issue:
While trying to open the document library in explorer view or using “Open with Windows Explorer” option and was getting following error
Documents in this folder are not available. This folder may have been moved or deleted, or network problems may be preventing a connection to the server.
Troubleshooting:
· Confirmed that it’s a machine specific issue by login user to other workstation.
· On user workstation, checked and found that the web Client service was not running.
· From services.msc, changed service startup type to Automatic and started the service.
· Performed IE Reset.
· Run Office diagnostics.
· Rebooted the workstation after every step to verify.
Resolution:
· Backed up the registry folder "Software".
· Deleted a folder “Software” under “HKEY_CLASSES_ROOT -> Software -> Microsoft -> MasterAggregatorForIPP -> OleDbHandlers”
· Run Office Repair
· Restarted workstation.
If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues J J
Hi,
ReplyDeleteI'm lokesh. I followed your article. But I'm facing some issues.
Senario: we have internet with ADFS provider(https). I did not find the folder software under oleDBprovider in my PC.
please suggest this will check my local pc or server.
pls help on this.
It works for me, Thank you.
ReplyDeleteWhat if the Windows Explorer view works just fine, but when you create a Network Place to the site, you get the error on sub sites. The main sites are fine, but sub sites throw this error when navigating to it using Network Place. Have you seen that issue before?
ReplyDelete