19 February, 2012

You do not have access to edit this user profile

Yesterday, one of our user has logged a ticket by mentioning that he is not able to update his skills in mysite.

Error message: You do not have access to edit this user profile

This error is very tricky but simple to understand and troubleshoot where exactly the problem is as per the Microsoft guidelines.

This error can occur if Managed Metadata service application is connected to the Web application that hosts My Sites and the Managed Metadata Service Application connection has only Read Access to Term Store permission. 

What is the role of managed metadata service application?
A Managed Metadata service application enables Web applications to store and access keywords from a managed metadata term database. For My Sites, this functionality is required for users to specify keywords in the Ask Me About section or use keywords for social tagging. A Managed Metadata service application is highly recommended for My Sites.

To resolve this error, please do the following:

1-Central Administration-Click Application Management

2-In the Service Applications section, click Manage service applications.

3-On the Manage Service Applications page, click the User Profile service application that is associated with the Web application that hosts My Sites, and then, in the Operations section of the ribbon, click Permissions.

4-In the Connection Permissions for Managed Metadata Service, click either Read and Restricted Write Access to Term Store or Full Access to Term Store.

After following the above steps, the issue has been resolved and user can update the profile without any problems.

If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues. Thank you

2 comments:

  1. Amol,
    I tried to follow your steps but when I click on MySites (User Profile Service Application) it leads me to the "Manage Profile Service". Under the Manage User permissions we have set it to all authenticated users and they have permission to use personal features, create personal sites, and use social features. They are unable to edit the profile until I give them access directly to the Term Store. This seems excessive. Thanks!

    ReplyDelete
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Your feedback is always appreciated. I will try to reply to your queries as soon as possible- Amol Ghuge

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