After
the SharePoint administrator has installed, configured, and activated Office
Web Apps, end users might receive an error message when they try to view or
edit Microsoft Word, Microsoft Excel, Microsoft PowerPoint, or Microsoft
OneNote documents in the browser.
These errors might occur for one or more of the following
reasons: (Microsoft recommendations)
1) The SharePoint
administrator has run Office Web Apps Setup, which configures the default open
behavior for SharePoint to open Microsoft Word, Excel, PowerPoint, and OneNote
documents in the browser by using their associated Web application. However,
the SharePoint administrator has not yet started the services, created the
service applications, and activated the Office Web Apps feature.
2) The Office Web Apps
services are not started on the Web front-end server.
3) The Office Web Apps
service applications and proxies have not been created.
4) The Office Web Apps
service applications proxies are not associated with the proxy group of the Web
application that the site collection belongs to.
5) There might be a
problem with the permissions for the service account that is used to run the
Web application or one of the Office Web Apps services: Excel Calculation
Services, PowerPoint Service, or Word Viewing Service. The Web application and
service applications must have the appropriate permissions to access the
content databases and the configuration database.
Resolution:
1) The SharePoint
administrator can avoid end users' seeing error messages while he or she
finishes additional deployment tasks to deploy Office Web Apps on a live
production server. We recommended that you enable the OpenInClient feature on
existing site collections before you run Setup.
2) Activate the Office
Web Apps feature for the site collection. For information about how to activate
the Office Web Apps feature for a site collection.
3) How to verify that
the services have been properly created or not / How to check the
status of the services on the servers in the farm:
4) On the Central
Administration Web site, in Application
Management, click Manage
services on server.
On the Services on Server page, do the following:
1) In the list of
services on the selected server, verify that Excel Calculation Services, PowerPoint Service, and Word
Viewing Service exist and are started. If a service is not started,
click Start.
2) Click the Server button at the top, click Change Server, and then in the Select Server dialog box, click a
different server name.
3) Repeat these steps
until you have verified that the services exist and are started on all servers
in the farm.
Verify that the Office Web Apps service applications and
proxies have been created by doing the following:
1) On the Central
Administration Web site, in Application Management, click Manage
service applications.
2) On the Manage
Service Applications page, verify that there the following kinds of service
applications exist:
·
Excel
Services Application Web service application
·
PowerPoint
service application
·
Word
Viewing service application
Verify that the Office Web Apps service applications and
proxies are associated with the proxy group of the Web application that the
site collection belongs to by doing the following:
1) On the Central
Administration Web site, in Application
Management, click Manage web
applications.
2) On the Web
Applications Management page, select the Web applications that the site
collection belongs to, and then click Service
Connections.
3) On the Configure
Service Application Associations page, verify that the following kinds of
service application proxies are associated with the Web application:
·
Excel
Services Application Web service application proxy
·
PowerPoint
service application proxy
·
Word
Viewing service application proxy
If
you have any queries/questions regarding the above mentioned information then
please let me know...I would be more than HAPPY to HELP you as well as RESOLVES
your issues, Thanks again :-)
I have followed your instructions, but I still have same problem. Can you advise more options
ReplyDeleteDeepak,
ReplyDeleteCould you please brief your activities as what exactly you are doing and after that you are getting this error ? Thank you
are you trying to open the excel file: http://support.microsoft.com/kb/207574
ReplyDeletethis might be a charactor limitation issue:
Error message when you open or save a file in Microsoft Excel.
cause:
This error message occurs when you save or open a file if the path to the file (including the file name) exceeds 218 characters. This limitation includes three characters representing the drive, the characters in folder names, the backslash character between folders, and the characters in the file name.
This behavior is based on a 256-character limitation in Excel for creating links to another file. This limit of 218 characters for the path name is based on the following:
-Up to 31 characters in a sheet name.
-Apostrophes and brackets used to denote the workbook name.
-An exclamation point.
-A cell reference.
How to rectify it:
-Make sure that the path to the file contains fewer than 219 characters. To do this, use one of the following methods:
1.Rename the file so that it has a shorter name.
2.Rename one or more folders that contain the file so that they have shorter names.
3.Move the file to a folder with a shorter path name.
Try " Long Path Tool " useful in situations where you see these error messages: Cannot read from source file or disk, there has been a sharing violation, cannot delete file or folder, the file name you specified is not valid or too long, the source or destination file may be in use and many other file managing errors.
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