15 October, 2013

Event IDs 7076, 6396 + 6482

Issue: Event IDs 7076, 6396 and 6482 repeatedly showing in the event logs of SharePoint server.

Errors:
Event Type:    Error
Event Source:    Windows SharePoint Services 3
Event Category:    Timer
Event ID:    6398
Date:        04/10/2013
Time:        12:11:08 PM
User:        N/A
Computer:    ++++++
Description:
The Execute method of job definition Microsoft.Office.Server.Administration.ApplicationServerAdministrationServiceJob (ID 6308384a-9a82-4571-b19b-28406b6e73d1) threw an exception. More information is included below.
Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp  .

-----------------------------------------------------
Event Type:    Error
Event Source:    Office SharePoint Server
Event Category:    Office Server Shared Services
Event ID:    7076
Date:        04/10/2013
Time:        12:11:08 PM
User:        N/A
Computer:    ++++++
Description:
An exception occurred while executing the Application Server Administration job. 
Message: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. Techinal Support Details:
System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. 
Server stack trace: For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp  .

-----------------------------------------------------
Event Type:    Error
Event Source:    Office SharePoint Server
Event Category:    Office Server Shared Services
Event ID:    6482
Date:        04/10/2013
Time:        12:11:08 PM
User:        N/A
Computer:    ++++++
Description:
Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchServiceInstance (65fcfbdb-354f-4c68-90a5-e7d36f638ed7).
Reason: Access to the path 'C:\WINDOWS\system32\drivers\etc\HOSTS' is denied.
Techinal Support Details:
System.UnauthorizedAccessException: Access to the path 'C:\WINDOWS\system32\drivers\etc\HOSTS' is denied.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access,

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp  .

Background: Doing the daily health checks on the SharePoint Servers we found a lot of Event Ids 7076, 6396 and 6482 in Application event logs, repeated by every 13 minutes.

Troubleshooting: We didn’t find relevance to this error as such on the Server. However, to stop their occurrences on the server, we did research on the Internet and found a Hot fix which talked about the same issue.

Resolution: Microsoft has released a Hot fix to fix this issue and it is available at: http://support.microsoft.com/kb/946517

Reference:





Applies to: Windows server 2003 and SharePoint 2007.

unattended service account for PerformancePoint Services


How to configure unattended service account for PPS?

1)   SharePoint Central Administration
2)   Application Management section
3)   Manage Service Applications
4)   PerformancePoint Services service application.
5)   Click PerformancePoint Service Application Settings.
6)   Secure Store and Unattended Service Account section
7)   Enter the user name and password for the account that you want to use as the unattended service account.
8)   Click OK.

Important issue that i resolved:

This data source cannot be used because performancepoint is not configured:

this data source cannot be used because performancepoint is not configured correctly

Today we got one support ticket in which user had mention that he is facing some problem with respect to performance point services. Further problem reveals the fact that he is trying to connect to performance point service by means of Dashboard Designer and getting the following error message:

This data source cannot be used because performancepoint services is not configured correctly


How exactly this theory works-
If the network has not been set up for a Kerberos delegation on a per-user identity basis, PerformancePoint Services requires an unattended service account. The unattended service account is set up in the PerformancePoint settings, but can be set up only if the Secure Store Service is set up for the web application. If either the unattended service account is not set up or the Secure Store Service was not set up initially for PerformancePoint Services, the application presents a message (when Dashboard Designer is connecting to the data source) stating that PerformancePoint Services has not been configured correctly.

Resolution:
We need to set unattended service account and assign full control to PPS service application.

Here are the details steps:
1)   Central Administration
2)   Application management
3)   Manage service applications
4)   Performance Point service application
5)   PerformancePoint Service Application Settings
6)   Add the Unattended Service Account and Mark Full Control
7)   That’s it. Check the results now.

It should be resolved now!

In case of any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues, Thank you.


Product applies to:

1)   SharePoint Server 2010
2)   SharePoint Foundation 2010

References:

14 October, 2013

This tab has been recovered - SharePoint 2010

Error:  This tab has been recovered, a problem with this page caused internet explorer to close and reopen this tab.

Background: Some of the user has reported that while using the SharePoint sites with IE8 they are getting above error message. Based on the above grounds we started with the basic troubleshooting such as.

Troubleshooting:
  • Checked the Excel file to open from SharePoint site, causing the error.
  • Checked to open other file from SharePoint site, causing the error.
  • Downloaded the file from the SharePoint to local machine and tried to open them, no issues found.
  • This seems to be an issue with IE as all the files are being blocked not only Excel files.
Resolution:
  • Use Internet Explorer (IE) by temporarily disable all add-ons. You can do this by following the steps below.
  • Click the Start button and select click All Programs,
  • Click Accessories and then click on System Tools,
  • Click Internet Explorer (No Add-ons).
  • If the above method didn’t work then, optimize IE using the below steps.
  • Clear cached data in Internet Explorer
  • Open Internet Explorer 8.
  • Click Safety, and then click Delete Browsing History.
  • In Delete Browsing History area, click Delete.
  • Reset security settings for Internet Explorer
  • Open Internet Explorer.
  • Click Tools, and then click Internet Options.
  • Click the Security tab.
  • Click Reset all zones to default level, and then click OK.
  • Tried to open the sites and they are opening fine.
Reference:
Applies To: IE, IE8, SharePoint 2007 , SharePoint 2010.